• Tickets
• Refund

• Endorsement
• Change of destination

Ticketing

• What is real-name ticketing?
• How many kinds of tickets are there?
• What is the validity period of tickets?
• Where can I buy the ticket?
• More>

Endorsement and refund

• What is endorsement?
• What are the rules of ticket endorsement?
• What are the rules of ticket ensorsement on the 12306.cn English website?
• What is change of destination?
• More>

Miscellaneous

• Are children allowed to take the train alone?
• How to buy child tickets?
• Is an ID card required to buy a child ticket?/a>
• Is there any discount for child tickets?
• More>